Experiences shared by hotel staff offer a glimpse into a world most guests never see. From meeting special guests to stumbling into bizarre situations, these workers navigate an unexpected mix of shock, humor, and professionalism. Despite the challenges they face, their commitment to ensuring guest comfort and safety remains unwavering.
The first story recounts a shocking discovery in the guest bathroom, where cleanliness has been replaced by a huge mess. Similarly, the pizza riddle highlights the lengths to which some diners go to hide their unusual behavior. From rodents to stolen windows, each story reveals a unique aspect of the hospitality industry that goes beyond the typical guest experience.
Imagine stepping through the door into an unexpected and distinctly strange realm. It was just another day at the office for these hotel employees who discovered the most terrifying and repulsive things on the job.
After being given the opportunity to discuss their strange encounters on Reddit, several of these workers were hesitant to tell the truth. You won’t believe what they found, from the bizarre to the mind-blowing.
Improved grammar and clarity in the comments.
1. An empty toilet
u/Letsbeguin: I was cleaning rooms one summer when I came across the bathroom of checked-out guests. Towels were rolled up on the floor, but that wasn’t unusual. When I first started pulling them out, there was a pile of excrement underneath. I lifted the shower curtain after smelling the overwhelming smell and saw at least ten mounds of urine mixing in the shower. Meanwhile, the toilet seemed clean. It looked like no one had used it at all. Of course, that was my last day on the job.
2. Pizza puzzle
u/aNathan113: The worst thing I found in the guest room was pizza. It was a complete pizza, not just leftovers. There wasn’t a single bit of it in the package.
A slice of pizza smeared all over the TV was the first warning sign we noticed. Then two slices appeared next to each other, as if someone was dragging them across the floor with slippers in them. Additionally, we discovered one piece in the bedding, nightstand, chest of drawers, and bathroom sink. After cleaning the area, we sealed the pizza box. I kept wondering why anyone would take this precaution.
Was the pizza really that bad?
The room still smelled like pizza as I finished the tours. Out of curiosity, I turned on the light and looked for the last slice. I finally found him hiding behind the screen. The remaining wafer was smeared by this person over the inside of the shade. That was the last piece of the puzzle (or pizzazule). This guy bought an entire pizza to hide in his apartment.
3. Rodent
u/MerylSquirrel: I used to help my grandparents when I lived with them in their boarding house.
This story stayed with me forever. A couple was staying at the guesthouse at the time. They were supposed to fly out that morning after spending a week there.
Grandma assumed they would check out when they called her to the counter, but they didn’t. The woman dropped a live mouse on the table. The woman lost her temper and became irrationally angry, accusing them of hearing things hanging around them all week, of having their things stolen, and of the hotel being overrun with mice. In short, he wants their money back in a whole week.
Grandma was angry but also suspicious because she kept the boarding house clean. My grandpa came to the guest house and stopped them while grandma took the spare key and went to their room to look at it. In their trash, she found a torn box with the logo of a local pet store on it.
The grandmother recognized it immediately and called them to see if the guests had bought a mouse from them. Turns out the pet store had sold the couple a mouse the day before.
She came back and told my grandfather who told the couple they would not be reimbursed. He also told them that he would call the police if they did not leave the guesthouse within five minutes.
They kept saying they were going to sue us but we never heard from them again.
In addition, my grandfather rang all the guesthouses they were friendly with and gave them names and warnings.
Meanwhile, my job was to catch the mouse. He recovered and eventually moved in with my cousin’s mice and lived to a ripe old age.
4. Too much baggage
u/serenityvoid: | he worked in a hotel during one summer break, but it wasn’t the best. It had 50 rooms and only two people at the front desk.
We were usually very busy so it was challenging to keep up with everyone. One day a couple of us booked a room for a week. The strange thing was that they had too much luggage. My colleague and I were shocked at how many suitcases they brought.
Turns out they were there to steal everything from the room. They even took out the windows by taking them out.
Needless to say, my colleague and I got fired that day.
5. Where is the bathroom?
u/Starkeye311: I saw a guy in a very fancy hotel (> $1500/night) who had to use the bathroom. He headed to the doorbell to ask where the bathroom was.
After the man came down, the bell ringer smelled something and saw human waste on the floor outside his stall.
The man left behind a trail of feces as he walked down. He was wearing long pants and every few feet everything fell out of the hole in his leg.
The man made it to the bathroom and smeared human waste on the walls of the stall. He left the mess and the pants for cleaning.
When he was presented with the cleaning bill the next day, he threatened to write a bad review because he was a hotel critic. We blacklisted him and he never got his pants back.
6. The Sleepwalker
u/sbouvette: I was working at a small boutique place and just starting my day shift around 6:30 a.m. when something strange happened.
A woman came to the desk, visibly shaken. She said, “I can’t find my husband. He’s not in the room, and all his clothes are still there. He’s a sleepwalker, and I’m worried he has wandered into another room.”
At that point, I started to laugh a little to myself, but quickly stopped thinking that the screaming woman had found a naked stranger in her room. My first thought was to check the CCTV footage.
We went to the first floor. Our CCTV was in the back of our laundry warehouse and I brought the woman with me. I’m not even sure why I did it, probably because she wanted to come.
Soon, when I opened the door and turned on the light, there was her naked husband sleeping spread out on our tied blankets, one covering half of his body.
She woke him up and he had no idea where she was. She wrapped him up and carried him back to bed.
They checked out later and the guy was embarrassed. I told him not to worry about it because he gave me a great story to share. I also told him I would tell anyone who would listen. And I plan to!
7. The Silent Bachelor Party
u/[deleted]: I’ve been cleaning up after people in hotels for over five years now, and just when I thought I’d seen it all, this happened yesterday. Picture this: a huge bachelor party booked in one of our rooms right before the groom’s big day. He marches in and leads a crew of about 20 guys.
You’d expect chaos, right? But then silence. Not a peep for hours. No one comes or goes. Special for a wild night, right?
The plot thickens when this young lady appears looking for her future husband. She has the phone that he left there.
We get no answer at the door, so we sneak inside and it’s dead quiet. But there is light from the bathroom and the sound of water. We tiptoe and I kid you not, my jaw hit the floor.
There, in the bathroom, was the groom and his entire entourage, fully clothed in the bathtub, having what appeared to be a makeshift “sea battle” with toy boats and all. The bride turns white as a ghost, lets out a scream, and shouts, “The wedding is off!”
Why the madness? It turns out that the groom in the past let his love of elaborate children’s games overshadow serious commitments.
The fiancee made it clear: no more games at inappropriate times. That was the last straw for her. I laughed myself to sleep thinking about the absurdity of it all. Only in the world of hotel cleaning, my friends!
These revelations from Redditors reveal an unseen world in the hospitality industry, a realm unknown to ordinary guests. Behind the scenes, hotel staff deal with unpredictable and unexpected situations and strive to ensure that every guest enjoys a hassle-free and comfortable stay.
These anecdotes from hotel staff offer a fascinating insight into the hidden world behind the polished facade of the hospitality industry. From bizarre discoveries to downright shocking encounters, these workers have seen it all. Whether it’s unexpected messes, dealing with unconventional guests, or spotting unusual behavior, their experiences highlight the unpredictable nature of their work.
Despite the challenges they face, hotel staff strive to maintain professionalism and composure in the face of the unexpected. Their dedication to ensuring the comfort and satisfaction of guests is commendable even in the most extraordinary of circumstances.
Ultimately, these stories serve as a reminder that behind each guest’s stay lies a complex web of behind-the-scenes endeavors and unexpected encounters. While the hotel experience for guests may seem seamless, the reality is much more diverse and interesting, thanks to the hard work and dedication of employees who keep the industry running smoothly.